/* ============================================================
   帮助中心 /support/
   ============================================================ */

.page-faq {
  --faq-index-w: 288px;
  --faq-gap: 60px;
  --faq-pad-x: 26px;
  --faq-answer-w: 42em;
  background: var(--cream);
  color: var(--text);
}

/* ---------- 首屏 ---------- */

.page-faq .page-faq__hero {
  position: relative;
  padding-block: 56px 76px;
  background-color: var(--ink);
  background-image:
    radial-gradient(120% 90% at 14% 0%, rgba(23, 195, 162, 0.10), transparent 62%),
    linear-gradient(178deg, rgba(7, 26, 21, 0.94) 0%, rgba(15, 42, 36, 0.99) 100%);
  color: var(--cream);
  border-bottom: 1px solid var(--line-light);
}

.page-faq .page-faq__hero-inner {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 36px;
  align-items: center;
}

.page-faq .page-faq__hero-media {
  position: relative;
  max-width: 460px;
}

.page-faq .page-faq__hero-media .figure {
  margin: 0;
}

.page-faq .page-faq__hero .figure__frame {
  position: relative;
  aspect-ratio: 9 / 7;
  overflow: hidden;
  border: 1px solid var(--line-light);
  border-radius: var(--radius);
  background: linear-gradient(150deg, rgba(244, 239, 228, 0.08), rgba(7, 26, 21, 0.5));
}

.page-faq .page-faq__hero .figure__frame img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .page-faq__hero .figure__frame::after {
  content: "";
  position: absolute;
  inset: 8px;
  border: 1px solid rgba(244, 239, 228, 0.16);
  pointer-events: none;
}

.page-faq .page-faq__hero .figure__caption {
  margin-top: 12px;
  font-size: 13px;
  line-height: 1.7;
  color: rgba(244, 239, 228, 0.6);
}

.page-faq .page-faq__hero-copy {
  min-width: 0;
}

.page-faq .page-faq__crumb ol {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 8px;
  margin: 0 0 22px;
  padding: 0;
  list-style: none;
  font-size: 13px;
  letter-spacing: 0.04em;
}

.page-faq .page-faq__crumb a,
.page-faq .page-faq__crumb span {
  color: rgba(244, 239, 228, 0.66);
  text-decoration: none;
}

.page-faq .page-faq__crumb a:hover {
  color: var(--gold-soft);
  text-decoration: underline;
  text-underline-offset: 4px;
}

.page-faq .page-faq__crumb [aria-current="page"] {
  color: var(--gold-soft);
}

.page-faq .page-faq__crumb .breadcrumb__sep {
  color: rgba(244, 239, 228, 0.3);
}

.page-faq .page-faq__hero .eyebrow {
  color: var(--gold-soft);
}

.page-faq .page-faq__hero h1 {
  margin: 14px 0 20px;
  font-family: var(--font-head);
  font-weight: 300;
  font-size: clamp(30px, 5.4vw, 58px);
  line-height: 1.22;
  letter-spacing: -0.01em;
  color: var(--cream);
  max-width: 20em;
}

.page-faq .page-faq__hero .lead {
  margin: 0;
  max-width: 36em;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.9;
  color: rgba(244, 239, 228, 0.78);
}

.page-faq .page-faq__stats {
  display: flex;
  flex-wrap: wrap;
  gap: 14px 34px;
  margin: 32px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .page-faq__stats li {
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-width: 0;
}

.page-faq .page-faq__stat-num {
  font-family: var(--font-mono);
  font-size: 22px;
  letter-spacing: 0.02em;
  color: var(--gold-soft);
}

.page-faq .page-faq__stat-label {
  font-size: 12px;
  letter-spacing: 0.16em;
  color: rgba(244, 239, 228, 0.55);
}

.page-faq .page-faq__rule {
  height: 1px;
  margin-top: 34px;
  background-image: repeating-linear-gradient(90deg,
    rgba(232, 199, 126, 0.7) 0 2px,
    transparent 2px 13px);
}

/* ---------- 主体：左索引 + 右答案 ---------- */

.page-faq .page-faq__body {
  padding-block: 52px 72px;
}

.page-faq .page-faq__body-inner {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 36px;
  align-items: start;
}

/* 索引 */

.page-faq .page-faq__index {
  min-width: 0;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-paper);
  padding: 20px 20px 22px;
}

.page-faq .page-faq__index-title {
  margin: 0 0 14px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
  font-family: var(--font-head);
  font-weight: 400;
  font-size: 16px;
  letter-spacing: 0.08em;
  color: var(--ink);
}

.page-faq .page-faq__index-group + .page-faq__index-group {
  margin-top: 18px;
}

.page-faq .page-faq__index-label {
  margin: 0 0 8px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.22em;
  color: var(--gold);
}

.page-faq .page-faq__index-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 2px;
}

.page-faq .page-faq__index-link {
  display: flex;
  gap: 8px;
  align-items: baseline;
  padding: 6px 8px;
  border-radius: var(--radius);
  font-size: 13px;
  line-height: 1.6;
  color: var(--text);
  text-decoration: none;
  transition: background-color 180ms var(--ease), color 180ms var(--ease);
}

.page-faq .page-faq__index-link:hover {
  background: rgba(200, 151, 63, 0.12);
  color: var(--ink);
}

.page-faq .page-faq__index-link:focus-visible {
  outline: 2px solid var(--teal);
  outline-offset: 2px;
}

.page-faq .page-faq__index-num {
  flex: none;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.06em;
  color: var(--gold);
}

/* 答案列 */

.page-faq .page-faq__answers {
  min-width: 0;
  display: grid;
  gap: 34px;
}

.page-faq .page-faq__group {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-paper);
  overflow: hidden;
}

.page-faq .page-faq__group-head {
  display: flex;
  gap: 16px;
  align-items: flex-start;
  padding: 22px var(--faq-pad-x) 18px;
  background: linear-gradient(180deg, rgba(200, 151, 63, 0.09), rgba(200, 151, 63, 0));
  border-bottom: 1px solid var(--line);
}

.page-faq .page-faq__group-head .index-num {
  flex: none;
  padding-top: 3px;
  color: var(--gold);
}

.page-faq .page-faq__group-title {
  margin: 0 0 6px;
  font-family: var(--font-head);
  font-weight: 500;
  font-size: clamp(20px, 2.4vw, 26px);
  line-height: 1.35;
  color: var(--ink);
}

.page-faq .page-faq__group-note {
  margin: 0;
  font-size: 13px;
  line-height: 1.75;
  color: var(--muted);
}

/* 手风琴 */

.page-faq .page-faq__faq {
  border-top: 1px solid var(--line);
  scroll-margin-top: calc(var(--header-h) + 20px);
}

.page-faq .page-faq__faq:first-of-type {
  border-top: 0;
}

.page-faq .page-faq__q {
  position: relative;
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 8px 12px;
  padding: 17px calc(var(--faq-pad-x) + 32px) 17px var(--faq-pad-x);
  cursor: pointer;
  list-style: none;
  transition: background-color 180ms var(--ease);
}

.page-faq .page-faq__q::-webkit-details-marker {
  display: none;
}

.page-faq .page-faq__q:hover {
  background: rgba(200, 151, 63, 0.07);
}

.page-faq .page-faq__q:focus-visible {
  outline: 2px solid var(--teal);
  outline-offset: -2px;
}

.page-faq .page-faq__q::after {
  content: "＋";
  position: absolute;
  right: var(--faq-pad-x);
  top: 19px;
  font-family: var(--font-mono);
  font-size: 15px;
  line-height: 1;
  color: var(--gold);
}

.page-faq .page-faq__faq[open] > .page-faq__q::after {
  content: "－";
}

.page-faq .page-faq__q-num {
  flex: none;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--gold);
  padding-top: 2px;
}

.page-faq .page-faq__q-text {
  flex: 1 1 60%;
  min-width: 0;
  font-size: 16px;
  font-weight: 500;
  line-height: 1.65;
  color: var(--ink);
}

.page-faq .page-faq__q-tag {
  flex: none;
  font-size: 11px;
}

.page-faq .page-faq__a {
  padding: 2px var(--faq-pad-x) 24px;
  border-left: 2px solid rgba(200, 151, 63, 0.45);
  margin-left: var(--faq-pad-x);
  padding-left: 18px;
}

.page-faq .page-faq__a p {
  margin: 0 0 12px;
  max-width: var(--faq-answer-w);
  font-size: 15px;
  line-height: 1.85;
  color: var(--text);
}

.page-faq .page-faq__a p:last-child {
  margin-bottom: 0;
}

.page-faq .page-faq__a a {
  color: var(--ink);
  text-decoration: underline;
  text-decoration-color: var(--gold);
  text-decoration-thickness: 2px;
  text-underline-offset: 3px;
  background: linear-gradient(180deg, transparent 62%, rgba(232, 199, 126, 0.45) 62%);
}

.page-faq .page-faq__a a:hover {
  background: rgba(232, 199, 126, 0.6);
  text-decoration-color: var(--ink);
}

.page-faq .page-faq__steps {
  counter-reset: faqstep;
  margin: 4px 0 12px;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
  max-width: var(--faq-answer-w);
}

.page-faq .page-faq__steps li {
  counter-increment: faqstep;
  position: relative;
  padding-left: 34px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--text);
}

.page-faq .page-faq__steps li::before {
  content: counter(faqstep);
  position: absolute;
  left: 0;
  top: 4px;
  width: 21px;
  height: 21px;
  display: grid;
  place-items: center;
  border: 1px solid var(--gold);
  border-radius: 50%;
  background: var(--gold-soft);
  color: var(--ink);
  font-family: var(--font-mono);
  font-size: 11px;
  line-height: 1;
}

.page-faq .page-faq__rel {
  margin-top: 14px !important;
  padding-top: 12px;
  border-top: 1px dashed var(--line-strong);
  font-size: 13px !important;
  color: var(--muted) !important;
}

.page-faq .page-faq__rel a {
  color: var(--ink);
}

/* 组内插图 */

.page-faq .page-faq__inline-figure {
  margin: 0;
  padding: 0 var(--faq-pad-x);
  border-top: 1px solid var(--line);
}

.page-faq .page-faq__inline-figure .figure__frame {
  position: relative;
  aspect-ratio: 10 / 7;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: linear-gradient(150deg, rgba(200, 151, 63, 0.12), rgba(244, 239, 228, 0.6));
  margin-top: 18px;
}

.page-faq .page-faq__inline-figure .figure__frame img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .page-faq__inline-figure .figure__caption {
  margin: 10px 0 18px;
  font-size: 12px;
  line-height: 1.7;
  color: var(--muted);
}

/* ---------- 联络区块 ---------- */

.page-faq .page-faq__contact {
  padding-block: 56px 66px;
  color: var(--cream);
}

.page-faq .page-faq__contact-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 32px;
  align-items: start;
}

.page-faq .page-faq__contact .eyebrow {
  color: var(--gold-soft);
}

.page-faq .page-faq__contact-title {
  margin: 12px 0 16px;
  font-family: var(--font-head);
  font-weight: 300;
  font-size: clamp(24px, 3.2vw, 38px);
  line-height: 1.35;
  color: var(--cream);
}

.page-faq .page-faq__contact-copy p {
  margin: 0 0 14px;
  max-width: 38em;
  font-size: 15px;
  line-height: 1.9;
  color: rgba(244, 239, 228, 0.76);
}

.page-faq .page-faq__contact-note {
  padding-left: 14px;
  border-left: 2px solid var(--gold);
  color: rgba(244, 239, 228, 0.62) !important;
  font-size: 13px !important;
}

.page-faq .page-faq__contact-more {
  margin-top: 6px !important;
}

.page-faq .page-faq__contact-more a {
  display: inline-block;
  padding: 10px 20px;
  border: 1px solid var(--gold);
  border-radius: var(--radius);
  color: var(--gold-soft);
  font-size: 14px;
  text-decoration: none;
  transition: background-color 180ms var(--ease), color 180ms var(--ease);
}

.page-faq .page-faq__contact-more a:hover {
  background: var(--gold);
  color: var(--ink-deep);
}

.page-faq .page-faq__contact-more a:focus-visible {
  outline: 2px solid var(--teal);
  outline-offset: 3px;
}

.page-faq .page-faq__contact-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 1px;
  background: var(--line-light);
  border: 1px solid var(--line-light);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-faq .page-faq__contact-list li {
  display: grid;
  gap: 6px;
  padding: 16px 20px;
  background: rgba(7, 26, 21, 0.55);
}

.page-faq .page-faq__contact-key {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.2em;
  color: var(--gold-soft);
}

.page-faq .page-faq__contact-val {
  font-size: 15px;
  line-height: 1.7;
  color: var(--cream);
  text-decoration: none;
  word-break: break-word;
}

.page-faq a.page-faq__contact-val:hover {
  color: var(--gold-soft);
  text-decoration: underline;
  text-underline-offset: 4px;
}

.page-faq a.page-faq__contact-val:focus-visible {
  outline: 2px solid var(--teal);
  outline-offset: 3px;
}

/* ---------- 响应式 ---------- */

@media (min-width: 760px) {
  .page-faq {
    --faq-pad-x: 32px;
  }

  .page-faq .page-faq__contact-grid {
    grid-template-columns: minmax(0, 6fr) minmax(0, 5fr);
    gap: 48px;
  }
}

@media (min-width: 900px) {
  .page-faq .page-faq__hero-inner {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
    gap: 56px;
  }

  .page-faq .page-faq__hero {
    padding-block: 72px 92px;
  }
}

@media (min-width: 1000px) {
  .page-faq .page-faq__body {
    padding-block: 64px 88px;
  }

  .page-faq .page-faq__body-inner {
    grid-template-columns: var(--faq-index-w) minmax(0, 1fr);
    gap: var(--faq-gap);
  }

  .page-faq .page-faq__index {
    position: sticky;
    top: calc(var(--header-h) + 24px);
    max-height: calc(100vh - var(--header-h) - 48px);
    overflow-y: auto;
    overscroll-behavior: contain;
  }

  .page-faq .page-faq__a {
    padding-right: 12%;
  }
}

@media (min-width: 1240px) {
  .page-faq {
    --faq-index-w: 316px;
    --faq-pad-x: 36px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .page-faq__q,
  .page-faq .page-faq__index-link,
  .page-faq .page-faq__contact-more a {
    transition: none;
  }
}
<<<END>>>